What our Customers say...


The guys working were extremely helpful, professional, efficient, and encouraging. They were polite and never hesitated to stop to answer questions I had. They went above and beyond my expectations with the services they provided. They are awesome! We are so pleased! We are so glad we chose to use SERVPRO!!

Everyone we dealt with was courteous and professional, and it is clear that you truly know what you are doing.

Your team has been a godsend during this difficult time for our family.  We literally could not have made it through this without your ongoing advice and support.  Thank you again!

The process was very well explained and good communication was maintained throughout.

Saundra was always very polite over the phone, and the workers were also courteous.

You showed up on time every day and worked quickly and efficiently.  The work was done well, the price was fair. What else needs to be said. 

My wife especially was very impressed with how careful the workers were in moving equipment through the house and handling her valuables. Thank you SERVPRO of South Shreveport.

No odors and the new carpeting looks gorgeous.  Terrific job and pricing was reasonable.  I would definitely use you again

Definitely exceeded our expectations.

The crew was polite and professional, and you work was top notch! 

We thought our home was nearly destroyed, but your team performed a miracle.  It's cleaner now than before the flood. You've done a beautiful job.  Can't thank you enough.

I would be happy to refer or tell about my experience to any of your potential customers. Shane Snyder treated us like he was one of our family members, excellent customer service. 

Awesome fast service. Very quick to respond. Very pleasant personnel

Everyone did a great job.

Think SERVPRO did a wonderful job. Would recommend them to anyone.

Were very prompt in answering the call. Were very professional in their work. Did what was needed to take care of problem. Very satisfied.

If I learned two things from my experience it is this: 1, mold happens a lot more often than I thought and 2, SERVPRO is the company to call to take care of it. Amazing work from all of the technicians. 

I am so very pleased with the work that you all did in my house after the recent storms did so much damage to the neighborhood. I cannot thank you enough. 

I am impressed with the versatility of this company. Not only did you remove the mold that you could from the house, but you also removed damaged materials and got the area ready for remodeling. That’s all in one service! 

On a scale of 1 to 10, I'm just sad I couldn't give 11's!

Super satisfied! Great group of people!

Great job! Great service! Thanks for the prompt response to my request!

Great job by everyone. Thanks!!!

(Staff) was very professional and courteous.

The work was performed quickly and professional. All of the workers were great and they cleaned up behind themselves. Very pleased. Thanks again for making this project painless for me. I so do appreciate all of you - Cathy Darden

The SERVPRO® of Monroe crew did an excellent job and accommodated our schedule for services.

We were very pleased with the response time and the pleasant professionalism of Calvin and Odell.  We would highly recommend this company!

Personnel were very courteous to me and my family during this very stressful time. They went above and beyond the call of duty to sacrifice in order to make this experience less stressful. Remarkable service!

The crew was excellent! Very professional and great customer service.

Very professional and very polite!

Staff was very friendly and helpful. Always respectful and willing to do what we asked.

Very friendly and professional staff.

SERVPRO's Calvin Blunt was extremely helpful and courteous.

They were extremely helpful. Our family is so grateful for this staff, especially Calvin.

Knowledgable, motivated, professionals with attention to details. They helped minimize our loss and time for recovery.

Thanks for the excellent services provided for my family during our period of loss. I will truly recommend your
services to any that may have lost. Continue to provide excellent services and your customer service ratings will
sky rocket. Mr. Calvin was very professional. Thanks again, Job well done.

Great company!

Your ladies today were absolutely fabulous!!! They worked hard and did everything with a smile....just a pleasure to work with on a stressful day.

We needed SERVPRO® this morning for some flooded offices. I just want to say tremendous, hard working, efficient and caring group of men! Great Job SERVPRO®!

Everyone did a wonderful job, as always!